# Diligence Question Set
## Questions that test the thesis
**Demand**
- How many pilots became production deployments? What is the time between them?
- What is net revenue retention by customer cohort?
**Product**
- Which parts are product and which parts are custom work for each customer?
- What share of each deployment re-uses earlier work?
**Trust**
- Which security audits and certificates exist? Who issued them?
- Where do the data, the keys and the logs live for each customer?
**Economics**
- What is gross margin after model cost, by workflow?
- What happens to margin if model prices fall? If they rise?
**Competition**
- Which deals were lost, and to which group?
**Team**
- Which engineers own connectors, policy and routing? What is the key-person risk?
> [!tip] Use
> Ask for evidence at grade A or B. See [[Evidence Quality and Vendor Claims]].
## Related
- [[AI Deployment Layer MOC]]
- [[Technical DD Framework]]
- [[Emerging Market SaaS DD]]