### Payments - **[Stripe](https://stripe.com/)** is the gold standard for SaaS and subscription-based billing. - **[Paddle](https://www.paddle.com/)** or **[Lemon Squeezy](https://www.lemonsqueezy.com/)** for Merchants of Record to help handle sales tax and compliance. ![[Screenshot 2025-08-19 at 20.21.50.png]] ## Customer Success Early on, you can keep support manual and 1:1 with your team. Email, Slack, or direct chats. Tools like **[Fyxer](https://www.fyxer.com/)**, **[Pylon](https://usepylon.com/)**, or even a simple **[n8n](https://n8n.io/)** automation step can help streamline and collate these. ![[Screenshot 2025-08-19 at 20.21.53.png]] **Tip:** Designate someone in your founder’s group to be the quarterback on support requests and directing traffic. As you grow, consider; - **[Intercom](https://www.intercom.com/) —** live chat and help center. - **[Help Scout](https://www.helpscout.com/) —** affordable and straightforward support. - **[Chatbase](https://www.chatbase.co/)** — AI-native/agentic, fast, and capable. You should invest in your early users first and foremost. Their delight and word of mouth will be your most powerful and cost-effective marketing channel at this stage. ![[Screenshot 2025-08-19 at 20.21.58.png]]